SYNDESIS ANNOUNCES SUPPORT FOR VOICE OVER DSL
Alliances with Leading Providers of Broadband Access Solutions UnderscoreSyndesis Commitment to Support the Whole New Public NetworkSUPERCOMM 2000, ATLANTA, June 5, 2000 - Syndesis, the industry leader in automated provisioning solutions for the new public network, today announced support for Voice Over Digital Subscriber Line services (VoDSL), making it the first company to offer fully automated DSL subscriber activation for bundled voice and data services. As part of its VoDSL strategy, Syndesis also announced technology alliances with CopperCom, Jetstream Communications, and TollBridge Technologies, leading providers of broadband access solutions, that will enable the delivery of integrated voice and data services over DSL access networks. Syndesis' NetProvisionTM solution now allows service providers to create high-margin bundled voice and data services, offer easy customization of those services, and fully automate activation end-to-end. "Service providers are experiencing overwhelming demand from business and residential users for both DSL-based Internet access and service package choices, said Karl Whitelock, program director of Stratecast Partners' OSS Competitive Strategies Analysis Service based in Denver. "To meet the demand for fast and simplified activation of DSL access, carriers must seamlessly collect customer provisioning data, combine it with needed network capacity and capability information, and then activate the network components necessary for delivering the service. Automating the provisioning and service activation functions with NetProvision can significantly improve a service provider's ability to meet market need with minimized errors and reduced service delivery times to the end-user customer." Introducing voice services into an environment ruled by 'best effort' Internet access services imposes entirely new challenges for service providers attempting to create and activate bundled and customized services with guaranteed Quality of Service. NetProvision can now address those challenges, extending the range of Syndesis' service applications and fortifying the company's commitment to support the entire new public network, across the full range of communications technologies and vendor equipment. "Many service providers have delayed the delivery of VoDSL services because of the complexity involved in provisioning these new offerings using traditional manual service delivery processes," said Martin Steinmann, vice president of marketing at Syndesis. "However, profitability for our DSL customers depends upon their ability to offer these higher value services - including service bundles - to their business and residential subscribers. Guaranteed Quality of Service in combination with fast and predictable service provisioning is quickly becoming the most important factor in creating a sustainable competitive advantage." NetProvision, which is used by many leading DSL providers worldwide, is a proven, automated, end-to-end provisioning solution for DSL services over multiple technologies and across different vendors' equipment. The NetProvision solution automates all aspects of DSL service delivery, including service creation, end-to-end flow-through activation, and in-service inventory and asset management. Based on bi-directional flow-through, NetProvision introduces fast and predictable provisioning of new services across DSL loops, enabling electronic services supply chain integration and customer self-service. The deployment of DSL creates exciting opportunities for carriers. Exploding demands for high-speed Internet access and value-added voice, data, and multimedia services are driving service providers to deliver flexible and innovative DSL services over existing twisted-pair telephone wires. Telechoice, a market research company, predicts that by 2004 there will be 1.75 million DSL lines offering voice and data services to seven million telephone numbers throughout North America alone. Rapid deployment of DSL can allow carriers to dramatically increase the service variety available to corporate and residential subscribers without requiring expensive upgrades to the local loop infrastructure. According to IDC, the average monthly revenue per small business subscriber will increase to more than $800 for bundled services in 2002, creating a large and attractive business opportunity for carriers who can deploy innovative, bundled DSL services. But because DSL services are carried over multiple technologies, and across multiple networks and architectures, the provisioning of end-to-end DSL services is a major challenge. Once deployed, the services need to scale efficiently to meet mass-market opportunities. NetProvision enables the efficient delivery of scalable DSL services. Alliances to Provide Solutions for the New Public Network Syndesis technology alliances with leading providers of broadband access solutions will provide carrier-class DSL solutions for the entire new public network. CopperCom (www.coppercom.com) CopperCom is paving the way for the next-generation of high-bandwidth applications. "Until now, the expense of renting a separate copper loop for each customer line has kept CLECs from going after the small business and residential markets. There was simply no way to profitably service these markets. Our alliance with Syndesis has helped resolve this," said Jennifer Stagnaro, vice president of marketing, at CopperCom. "With CopperComplete DSLTM and NetProvision, CopperCom can automatically provision up to 16 voice lines and a high-speed data connection over a single rented copper pair, thereby allowing service providers to swiftly roll out bundled services." Jetstream (www.jetstream.com) Jetstream pioneered Voice over Broadband, an access solution that enables carriers to deliver integrated voice and data services over DSL, T1 and wireless broadband access networks. "The ability to quickly and accurately provision new subscribers is a key factor for carriers when deploying a compelling new service such as VoDSL," said Stephen Gleave, vice president of marketing for Jetstream Communications. "The Jetstream-Syndesis combination provides carriers with a powerful carrier-class solution that allows them to capitalize on this tremendous market opportunity." TollBridge (www.tollbridgetech.com) "TollBridge has succeeded in capturing a large installed base of Voice over Broadband subscribers, enabling the new generation of carriers to offer familiar voice over any kind of broadband media, DSL, Wireless, and Cable, with best of breed softswitches and IP telephony partners," said Agnes Imregh, vice president of marketing at TollBridge Technologies. "Our alliance with Syndesis enables us to offer our voice CLEC customers automated service creation and activation, increasing their ability to confidently deliver cost-effective, toll-quality voice at reduced costs." About Syndesis Syndesis (www.syndesis.com) is automating the new network with market-leading provisioning software. The company's NetProvision software suite empowers communications providers to dynamically deliver customized and differentiated services to subscribers, thereby generating incremental revenues and improving efficiency. Headquartered near Toronto, Canada, the company's software is used by major service providers around the globe. Both Cisco Systems and Lucent Technologies license and resell the software under their own private brands, Cisco Provisioning Center and OneVision Alliance Configuration Manager, respectively. TollBridge and TollVoiceTM are trademarks of TollBridge Technologies, Inc. All other service marks and trademarks are the property of their respective owners. | 
