| At TollBridge, we are committed to making our customers successful by providing high quality technical training. We provide interactive, hands on courses with emphasis on real world applications and useful information. Our trainers are not just presenters but also knowledgeable and experienced in the installation and use of our products. We strive to make our customers experts in the installation, maintenance and management of our solutions. We currently offer the following courses alone or in combination. We feel that technical training works best when it includes hands on exercises with the actual equipment our customers use. TollBridge strongly recommends that students are taught at a location equipped with a TollBridge gateway that is configured for real life application. This can be at a customers site or, if equipment is not available or has not yet been purchased, at our headquarters in Santa Clara, California. When classes are held remotely from our facilities, we require minimum equipment setup be provided in order to make the student experience meaningful and effective. Technical training is provided on an as needed basis in response to demand. TollBridge requires a minimum class size of four students in order to hold a course. As mentioned above, location is flexible based on the availability of equipment. Please contact our customer support group to arrange a course or enquire about rates. An authorized purchase order is required before TollBridge can confirm training commitments.
This course includes presentations of the TollBridge product line, product features and typical real world applications.
1/2 day. No equipment required
Who Should Attend
alberghi tariffe basse VilamouraCustomer Service representatives as well as Sales, Marketing and Business Managers.
This course provides a comprehensive technical overview of the TollBridge products and components and real life application of Voice over Broadband solutions. It includes initial installation of the hardware, configuration of the system software and commissioning of the gateway within a broadband infrastructure. The course also introduces suggestions for operational policies and procedures for managing and maintaining the TollBridge gateway.
2 days. Equipment Required
Who Should Attend
Actual hands on technical staff who will have responsibility for installation and management of TollBridge equipment. Attendance at this course is required for customer personnel who will be designated as contact points into TollBridge Customer Support.
This course focuses on ATM Switches, DSLAMs, CMTS and other peripheral devices in a typical broadband network and their relationship to the TollBridge gateway equipment. This course includes coverage of problem triage, "Outside of the box" troubleshooting and understanding of error codes and alarms. This interactive course requires prior consultation with the customer and subsequent customization in order to reflect the actual technical solution and operational environment that the students will work in.
1 day. Equipment Required
Who Should Attend
System Engineers, first and second level support technicians. This course is designed for individuals that require a comprehensive understanding of the components that work with TollBridge equipment and how these components affect the TollBridge applications. | 
